First-Time Buyer Mortgage Offer Withdrawn
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Home » First Time Buyers » First-Time Buyer Mortgage Offer Withdrawn
First-Time Buyer Mortgage Offer Withdrawn
Lewis Shaw explains what happens if your mortgage offer as a first-time buyer is withdrawn.
What does it mean if an offer is withdrawn?
A mortgage offer is not just a pat on the back from a lender to say they like the look of you. It’s a formal written document confirming they will lend you a specific amount of money on a specific property. If that mortgage offer is withdrawn, it means they will no longer allow you to buy that property with their mortgage. It doesn’t happen very often. If a mortgage offer is withdrawn, there will be a specific reason why. A mortgage offer is much more secure than an Agreement in Principle, but the lender is still not contractually bound to complete the lending until the funds are actually released. Essentially, a withdrawn mortgage offer means that a purchase cannot proceed any further with that lender. There are other things that people might confuse this with. Just to be clear, a withdrawn mortgage offer is not a declined application, nor a declined Agreement in Principle. Mortgage offers can also expire. Perhaps you’ve had a mortgage offer approved, then six months elapse and the mortgage offer has expired. That’s not a withdrawn offer. With a withdrawn mortgage offer, a lender is no longer prepared to lend money on that particular property. It’s usually that something has come to light – perhaps a credit issue, a legal issue or a specific property issue.Why would a mortgage offer be withdrawn?
There are broadly three reasons why a mortgage offer could be withdrawn. It could be that something has changed about you financially, something is discovered about the property, or some other new information that has come to light. Essentially, there’s a reason for the lender to reassess the risk. It’s rare, so it shouldn’t be a huge worry. If it does happen, obviously it’s devastating for a first-time buyer. Normally, it’s something to do with the applicant. Perhaps you lost your job and the lender has found out, or you’ve taken out additional credit and not disclosed that – and you now fail affordability. Maybe a County Court Judgment, a default, an IVA or other credit issues have come to light after the mortgage offer was issued. If it’s something to do with the property, it could be that you took a high level of survey via the lender, and they’ve seen that report and decided not to proceed. Or it could be that the solicitors uncover something – Japanese knotweed is a classic one, or maybe cladding defects, or something that arises from the Land Registry. Sometimes fraud or misrepresentation is discovered. What a lender thought was correct is highlighted as inaccurate on other systems. Another reason can be the source of deposit. Perhaps it’s a gift from a family member who signs a letter to confirm that, but when the solicitors do their due diligence, they find the money has come via a different route. The family member is effectively a disguise. The solicitor has a duty of care to disclose what that deposit is, where it’s coming from, and what they’ve unearthed. The vast majority of lenders don’t allow gifted deposits from outside close family, so the offer could be withdrawn. That’s quite serious. It’s not just that lenders don’t allow that, but that you’ve tried to hide it, which is a bigger issue. There are even rarer examples. You may remember the Liz Truss budget in 2022, which caused huge volatility in money markets and consequently mortgages. In exceptional circumstances like a financial crisis, mortgage lenders may start withdrawing offers because of volatility to the funds allocated to mortgages. There are multiple reasons why an offer can be withdrawn.How likely is it for a mortgage offer to be withdrawn?
It’s very, very unlikely. Once a mortgage offer has been issued and it’s been underwritten, it’s very uncommon. Most mortgage declines happen much earlier in the process: at application stage, if something wasn’t declared or there’s an issue with the property, or at Decision in Principle stage, right at the start of the journey. By the time a lender has fully assessed your case, done the valuation and issued a formal mortgage offer, they have done a lot of work to get comfortable with your circumstances and the property. It’s unlikely and very uncommon – and whether it happens to you is largely within your own control. In our experience, most declines happen at Agreement in Principle stage – which is why it’s vitally important to get an Agreement in Principle and declare everything upfront. Once that Agreement is approved, unless there’s something wrong with the property, you should go through to offer. At that point you should be fine – unless you do something crazy like taking out a new £20,000 car loan or spending heavily on credit cards. Opening bank accounts can sometimes be an issue, but adverse credit has an even bigger impact. If you don’t pay a parking ticket and then get a CCJ, that’s going to cause problems. So once your mortgage application has been submitted, don’t do anything to change your financial position until the completion of your purchase.At what stage in the process can a mortgage be withdrawn?
Technically, a lender can withdraw a mortgage offer at any point right up until the money is released on completion day. It’s normally before the exchange of contracts, because at that point a solicitor is requesting funds to be drawn down. Most people aren’t aware of this, but lenders do multiple credit checks. At Agreement in Principle stage it’s typically a soft check. At full application there’s a hard check. When they issue the offer they check again, and then before they release funds they do another credit check to see if you’ve taken out additional credit or had anything negative added to your file. If it’s withdrawn at the point when the funds are released, it can be quite dangerous. Once you’ve exchanged contracts to buy a property, you’re legally obliged to complete. You’re putting your deposit at risk and could be taken to court if you can’t go through with the transaction. This is why it’s so important not to change anything between mortgage offer and completion. Once you exchange contracts, if the lender withdraws the offer, you’re in a very sticky situation with potential legal costs and losing a lot of cash. It’s impossible to know what your credit file is doing on a day-to-day basis, but if an offer is withdrawn, it will be when you’re exchanging contracts, after that final check before they release those funds. The next most common point in the process for an offer to be withdrawn is when the solicitors are doing their due diligence. They may highlight an issue with the property legally. Maybe a road has not been adopted or there are issues with planning permissions, drainage or sewerage. There could be something around the title deeds. That would happen earlier on, in which case you’re not really in any danger. It’s a good reason to get ahead with the legal process. Ultimately a lender can withdraw a mortgage offer at any point up until they release the funds.Can a house offer be withdrawn after acceptance?
It’s important to distinguish a house offer from a mortgage offer. When you’ve made an offer on a house and you’re proceeding with that purchase, a seller can withdraw at any point up until exchange of contracts. In England, Wales and Northern Ireland, you’re not committed to the purchase of that property until you exchange contracts – although there’s a different system in Scotland. Outside Scotland, once your mortgage offer is issued, the seller can still decide not to sell the property. You could also be gazumped, where someone else comes in offering a higher price on that house and the seller chooses to proceed with them instead. Nothing’s legally binding until you exchange contracts. So an offer can be withdrawn on a house, but that’s separate from the mortgage.Speak To an Expert
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Can a mortgage offer be withdrawn on the day of completion?
This is extremely rare. A lender deliberately pulling a mortgage offer on the day of completion is about as rare as it gets. There may have been a technical failure meaning the lender is unable to release funds – an issue with the banking system, perhaps, or the funds don’t reach the solicitor. Or, you may have had a severe credit issue, like going into an IVA or being declared bankrupt. That could also result in the mortgage offer being withdrawn at that point. But you would know that you’re about to be made bankrupt or enter an IVA – so it almost never happens. It’s not something anyone should get hung up on.Can a mortgage be withdrawn due to credit issues?
Yes, and this is probably the most preventable cause of all, as it will be triggered by something the borrower did themselves after the offer was issued. They bought a car on finance, opened a new credit card or missed a payment on a bill. Remember that the mortgage offer isn’t the finish line. The end point is having the keys in your hand. Getting adverse credit will stop your mortgage in its tracks, but more commonly it’s where people have taken out additional credit. I’ve had a client who bought a caravan with a £35,000 personal loan before mortgage completion. You need to look after your credit profile even more carefully after the offer’s been issued. Any significant deterioration in your credit profile can prompt a lender to withdraw the offer. The golden rule is not to take out any new credit or apply for any new financial products between offer and completion. Make sure you pay all your bills on time, and you’ll be fine.What happens if a mortgage offer is withdrawn? What are the next steps?
You should speak to your mortgage broker immediately – not the day after, as soon as you find out. In reality, the mortgage broker will probably be aware of it before you are. Don’t go Googling things or asking AI models what to do next. Your broker will have more information and will probably have already spoken to the lender to understand what’s happened. The first thing to do is to understand exactly why the mortgage offer was withdrawn. Is it something the applicant has done, such as taking out credit or getting adverse credit? Is it to do with the legal process or something about the actual property in question? Once we understand the issue, we can address those concerns. However, If it’s a new financial commitment, a CCJ or a default, little can be done about that. It will be held on a credit report for a period of time and is not easily rectifiable. If it’s a property or a legal issue, that’s not such a bad thing – potentially you’ve just dodged a bullet. What led to the mortgage offer being withdrawn will determine whether there’s a solution. As a first-time buyer, you might only have a 5% deposit – and if you get landed with a £600 CCJ for a parking ticket, that’s going to be very difficult to overcome. But if the solicitors find out that the property is near a mine and you need indemnity insurance to proceed, that’s relatively straightforward. It’s important not to panic. Don’t go off applying to multiple lenders because that could potentially make a bad situation worse. Take stock, understand what led to this and then work with your broker to find a way forward. We also have to be mindful that the seller of the property could lose confidence in you as a first-time buyer and decide to sell to someone else. That’s a very real risk here, not to the mortgage, but to actually get the property.Can the mortgage offer be extended?
In most cases, yes, but it’s not automatic with every lender and it’s not guaranteed. A big mistake is leaving it too late to ask. Requesting an extension while your offer is still live and applicable is much easier than after it’s already expired. Extending is usually an admin request with a bit of paperwork, but if it’s expired, that can then trigger a full application, which is another hard credit search involving new payslips and bank statements, et cetera. The vast majority of mortgage offers for first-time buyers are valid for six months. Some are shorter – perhaps only 30, 60 or 90 days. On a new build, some lenders will extend the mortgage offer for nine or even 12 months, because developers sometimes go over on timeframes. An extension is a formal request. It doesn’t happen automatically, and importantly, the lender is not actually obliged to grant one. They will in most cases, but they don’t have to. They typically do a reassessment to see if anything has changed in your credit profile or if a new valuation is needed on the property. They may ask for additional documentation, and ask if anything else is changing. Importantly, they will want to know why the mortgage offer needs extending. Is it something outside of your control? Is there an issue with the property or in the chain? If you’re buying a property and somewhere in the chain a new build is involved, lenders are relatively lenient. Those delays happen all the time. Developers go over on timeframes and there’s nothing you could do about it. If the solicitors are very busy or waiting on documentation from the Land Registry, again, that’s outside your control and lenders accept that. How long they will extend is specific to the lender. Some give you 14 days, others will allow 30 days, and a few might stretch to 45 days. If it involves a new build, some lenders have a specific policy around that and may be more generous. Certain lenders just won’t extend an offer at all and you will have to make a new application. So while a mortgage offer can be extended, it’s important to make sure that the mortgage, the legal process and surveying is all done concurrently. Getting all your ducks in a row will minimise the risk of having to ask for an extension.You’ve demonstrated brilliantly how a mortgage broker can help here. Have you got any final thoughts?
Your broker will explore why your mortgage offer has been withdrawn. In unusual cases, it could be that a mortgage broker hasn’t done their due diligence as well as they should have done – although that’s never happened to me. But if the mortgage offer has been withdrawn and that’s due to an oversight by the broker, you may consider using a different broker. You’ll probably lose confidence in them. Your mortgage broker is there to help you, and we don’t usually get paid until that offer’s been issued and you’ve moved into the property. So it’s in our interests to help you do that. It’s all about being upfront and honest with your mortgage broker and listening to us. We’ll be clear that you shouldn’t take out credit or new finance, and to beware of getting landed with a parking ticket or missing any payments. We say those things for a reason – we know what the outcome can be if you don’t take notice of that.Key Takeaways:
- A mortgage offer is a formal commitment to lend money on a specific property, but the lender is not contractually bound to complete the loan until the funds are actually released.
- Withdrawal is a very uncommon event, as most declines happen much earlier during the Agreement in Principle or application stage.
- Offers are typically withdrawn for one of three reasons: a change in the applicant’s financial circumstances, an issue discovered with the property, or the surfacing of new information such as fraud or misrepresentation.
- The most preventable cause for withdrawal is changing your financial position after the offer is issued, such as taking out new credit, applying for new products, or missing bill payments.
- If your mortgage offer is withdrawn, you should immediately speak to your mortgage broker to determine the exact reason and the steps for finding a solution, rather than applying to multiple lenders.